Support

CPI Customer Support and Dispatch

Fast access to service requests, dispatch, and customer assistance. Real people when you need real support.

Contact us

CPI Service Portal

Access Portal 🡒

Submit service requests, track open work orders and review service history all in one place

Call Us

877-319-1159

Speak directly with a service professional for immediate assistance

Email Us

customersupport@cranepi.com

Send questions or documentation and receive a timely response from our team

Hours of Operation

Call center operator answering a call

WEEKDAYS

7:00 AM – 9:00 PM

Monday through Friday (EST)

WEEKENDS

7:00 AM – 7:00 PM

Saturday and Sunday (EST)

Take control of your service experience

With our self-service Service Portal, you never have to wait for an answer. Submit requests, track progress, and stay informed every step of the way with the click of a button.

Request new portal account

Cancel or change your service contract

If you need to cancel service, please always call Customer Support directly at 877-319-1159