Gaming & Casino Field Service, Repair and Maintenance Solutions

Comprehensive support for kiosks, self-checkout systems, smart lockers, and the self-service technology your customers rely on every day.

Uptime is Critical to Keep Players Playing

In gaming, it’s all about the player experience. And nothing can ruin a great experience like unexpected downtime of the equipment your players rely on for fast and seamless transactions. When critical cash access systems, ticket redemption terminals, player loyalty kiosks and sports betting terminals stop working, the impact is immediate — especially during peak hours when performance matters most.

We Understand that Gaming Never Stops

Player experience relies on seamless operations

We work within the full gaming ecosystem to service and support the systems most critical to your operations.

Founded on the legacy of CPI and Cummins Allison equipment, our teams are experienced in working both on the floor and in the count room, and theyโ€™re licensed appropriately to service equipment across jurisdictions. This allows us the move quickly, work compliantly, and integrate with existing operations without disruption.

We know what’s special about the gaming industry

We specialize in complex equipment that directly impacts operations and player experience, supporting gaming operators, OEMs and financial services providers with TITO Terminal repair and maintenance, kiosk service, cash automation and payment system service, and more.

Gaming technology service requires coordination across multiple stakeholders, regulatory compliance, consistent execution, nationwide service coverage and the ability to deliver excellence at scale. That’s where we come in.

Reliable Repair for Gaming Equipment

Today, the player experience is more sensitive than ever before. If the performance of full-service kiosks, ticket redemption terminals, sports betting kiosks or ATMs is hurting your customer satisfaction, weโ€™re here to help.
We specialize in:

A Service Model that Keeps Your Players Playing

From installation through end of life, we keep your equipment running so you can keep your business running

Get your equipment installed, configured, and fully operational from day one.

Explore Installation

Stay ahead of issues with proactive maintenance that keeps everything working smoothly.

Explore Maintenance

When something goes wrong, we act fast to diagnose, repair, and get you back up and running.

Explore Repair

Ongoing coordination, training, and performance oversight to support long-term success.

Explore Support