Our People

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A Team of Experts who Take Pride in their Work​

Service work isn’t academic. It’s hands on, time sensitive and done in real environments where there’s no margin for error. Our teams are made up of people who are experts in their craft and take pride in delivering exceptional outcomes. That’s what our customers rely on, and that’s what we expect from each other. ​

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We Invest in Your Excellence

Your expertise is our value proposition. Every support call, service dispatch and repair has a direct impact on our customers’ success. That’s why we empower our technicians, ops leaders, customer excellence teams and cross-functional pros to bring a mindset of ownership to every job. We invest heavily in training, certification and ongoing development to ensure that you’re not just doing the work…you’re getting better at it every day, and gaining the skills you need to take you to the next level.

Operations Designed to Support You

Our technicians are the best in the industry. We know that great technicians need more than skill – they need the right support structure in place to succeed. When you join CPI Service, you join a team that works hard to provide the right tools, training, parts and knowledge to do your job efficiently. Our operations are backed by best-in-class support teams and a strong technology ecosystem designed to streamline your work flow, automate adminstrative tasks and help you move quickly.

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Part of a Global Family

As part of CPI and Crane NXT, you’re backed by a global organization with a
long-term focus on growth, development and stability. ​

Grow With Us

We take a structured approach to building careers. Regular feedback, clear expectations, intentional succession planning and myriad opportunities to advance ensure that you’re supported not just by your team, but by a broader organization committed to continuous improvement, strong values and doing the right thing.

Training

10,000 hours of structured training and certification programs

Support

​Access to engineering and “Master Technicians” to support you in the field and in your career

Benefits

​Paid time off and competitive benefits

Growth

Structured career growth to leadership: 60% of field leadership roles filled internally

Improvements

Continuous improvement of systems and processes to make service tasks easier

Career Paths Built for the Long Term

  • Jesse Peña

    2 years with CPI

    Jesse Peña

    Director of Field Service

    Career Path

    Service Manager — Regional Manager — Director of Field Service

    Promoted three times in two years; currently leading and supporting field service teams across multiple regions.

    What’s made my work here so rewarding is the people. I’ve had leaders who invested in me, trusted me with real responsibility, and supported my growth every step of the way, that’s what makes CPI a place where careers are built, not just jobs filled.

  • Enrique Sanchez

    3 years with CPI

    Enrique Sanchez

    Field Service Manager, Miami Branch

    Career Path

    Field Service Technician — Dispatch Operator — Dispatch Team Lead — Service Manager

    Grew from a field technician to managing a team of 15 field technicians in less than three years.

    I'm a results oriented person, so I like to dig into the details of what's working, what can be improved and challenge myself and my team to be better than the day before. At CPI, I'm part of a culture that recognizes and rewards that mentality of continuous improvement and personal growth.

  • Hannah Bowman

    6 years with CPI

    Hannah Bowman

    Business Development Director

    Career Path

    Branch manager — Regional Sales Manager — Regional Service Manager — Business Development Director

    Diverse experience and growth from managing 142 operations team members to individual contributions as Business Development Director.

    The work is always interesting. No two days look the same—every challenge is a chance to learn, improve a process, or support the team in a new way. I’ve learned the most from working alongside a team that’s collaborative, supportive, and willing to step up for one another, especially when things get tough.

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Service Careers Enquiry Form

If our current positions are not exactly what you’re looking for, but you still have an interest in pursuing a Service career with CPI, please complete this form and a CPI Talent Acquisition contact will be in touch with you shortly.

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