Retail Field Service, Repair and
Maintenance Solutions

Comprehensive support for kiosks, self-checkout systems, smart lockers, and the self-service technology your customers rely on every day.

Engineer with open machine

Retail Runs on Technology

Retail environments are built around self-service technology and always-on touchpoints designed to make shopping faster, easier and more personalized for customers. These systems don’t operate in isolation. They’re part of a broader ecosystem involving retailers, OEMs, software providers and service partners – all working together to deliver a seamless customer experience. When one piece breaks down, it impacts more than a single device. It impacts flow, perception, and the overall customer experience. It defines whether a retailer creates a loyal customer or compromises a sale.

Our Goal is to Create Loyal Customers

Engineer with multiple open machines

A service partner you can trust across the retail
tech ecosystem

We work across the retail value chain supporting the systems that power retail transactions by partnering with OEMs, operators and complementary service providers to keep your equipment online and functioning as intended.

We specialize in complex technologies that directly impact customer flow, supporting retail’s biggest brands with self-checkout repair and maintenance, kiosk service, cash automation and payment system service, and more.

Reliable Repair for Retail Equipment

Today, the customer experience is more complex, multi-faceted, and sensitive than ever before. If the performance of price check scanners, specialized kiosks, self-checkouts, smart lockers, coin redemption kiosks and ATMs is hurting your customer satisfaction, we’re here to help.

Our Service Model

A Service Model that Keeps Your Retail Customers Moving

From installation through end of life, we keep your equipment running so you can keep your business running

Get your equipment installed, configured, and fully operational from day one.

Explore Installation

Stay ahead of issues with proactive maintenance that keeps everything working smoothly.

Explore Maintenance

When something goes wrong, we act fast to diagnose, repair, and get you back up and running.

Explore Repairs

Ongoing coordination, training, and performance oversight to support long-term success.

Explore Support

Jeff Lockshier