USE OUR DEPOT CENTER FOR SPEEDY REPAIRS AND EXCEPTIONAL SERVICE
Your business requires your full attention, so malfunctioning equipment should be the least of your concerns. Make your problem our priority by shipping your broken or damaged devices to any of our convenient depot repair centers. Our skilled technicians will not only repair your device but also clean and examine it to catch any problems before they arise. We'll inspect everything from chips to screws, and ensure you have the latest firmware - at no extra cost to you!
REPAIRS MADE AT OUR DEPOT REPAIR CENTER ARE QUICK, PRECISE AND GUARANTEED:
- We have complete access to our own fully stocked manufacturer parts for quick and easy repairs
- Our trained and certified technicians consult with our own Design Engineers for precision and accuracy
- You’ll have full insight into the entire repair process and fingertip access to all your service requests 24/7 from our Online Service Portal.
- Repairs are backed by a 30-day warranty to ensure your complete satisfaction.
CONVENIENCE
- Quick Service
- Less Downtime
- 24/7 Online Service Portal
EXPERTISE
- Trained and Certified Team
- Thorough Testing & Inspections
- Firmware Updates
SAVINGS
- Competitive Part Pricing
- Reduced Future Repair Costs
- Negotiated Shipping Rates
OUT-OF-SIGHT DOES NOT MEAN OUT-OF-MIND
Thanks to our online service portal, you'll be updated with automated messages throughout the entire process and will have fingertip access to all of your service requests 24/7.
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REQUIRE IMMEDIATE SERVICE?
Call 877-319-1159 or email dispatchsupport@cranepi.com
Discover more about CPI Service
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Our Model
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Our Customer-First Service Model is built around three parts
- Our Experts: Our team of over 400 technicians undergoes extensive training to ensure your business receives the best possible service outcomes.
- Our Resources: Our strategically positioned network of depots, field teams and manufacturing resources cover all your needs, on any scale.
- Our Solutions: We provide reliable and rapid service that gets your business back up and running.
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Our performance stats
| Trained Technicians | 400+ |
| Machines Serviced | 3M |
| Field Service Calls Closed | 205K+ |
| Training Course Classes | 118 |
| Training Hours Completed | 20K+ |
| Customer Satisfaction Score | 98% |