SERVICE SOLUTIONS FOR ALL YOUR NEEDS
We understand that every business has their own unique needs when it comes to service. That’s why we offer a full suite of comprehensive services that work for any business.
For our products and components
For full systems
Our Depot Service Team consists of highly-trained and certified W-2 technicians, who have full access to our world-class design engineers and our own fully-stocked warehouse of manufacturer parts. Your repairs will be completed quickly and cost-effectively, and sent back with a certificate of quality assurance.
Our Field Service Team consists of 450+ trained and certified W-2 technicians nationwide. They can repair any component of your equipment on site, with a high first-time fix rate to get you promptly back to business.
With fixed contracts, we assess your expected service volume and cover all services under a fixed-rate structure. Alternatively, we offer the option to cover a specified number of visits per year at a flat rate fee, whether on an open-ended basis or with a predetermined visit limit. In either scenario, the pricing remains consistent with no unexpected costs, providing you with a predictable budget.
When you choose to pay as you go, we respond to maintenance needs on an as-needed basis, ensuring that you only pay for the specific services required. This approach allows for a tailored solution, addressing issues promptly without committing to a fixed service contract.
Trained Technicians | 400+ |
Machines Serviced | 3M |
Field Service Calls Closed | 205K+ |
Training Course Classes | 118 |
Training Hours Completed | 20K+ |
Customer Satisfaction Score | 98% |