USE OUR DEPOT CENTER FOR SPEEDY REPAIRS AND EXCEPTIONAL SERVICE
Your business requires your full attention, so malfunctioning equipment should be the least of your concerns. Make your problem our priority by shipping your broken or damaged devices to our convenient depot service center. Our skilled technicians will not only repair your device but also clean and examine it to catch any problems before they arise. We'll inspect everything from chips to screws, and ensure you have the latest firmware - at no extra cost to you!
![Field Service Banner](/sites/default/files/2024-08/service%20explainer%20illustration_0.png)
REPAIRS MADE AT OUR DEPOT SERVICE CENTER ARE QUICK, PRECISE AND GUARANTEED:
- Our depot technicians have complete access to a fully-stocked warehouse of our own manufacturer parts for quick, easy, and cost-effective repairs
- Our trained and certified technicians consult with our own Design Engineers for precision and accuracy
- You’ll have full insight into the entire repair process and fingertip access to all your service requests 24/7 from our CPI Service Portal
- Repairs are backed by a 30-day warranty to ensure your complete satisfaction
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CONVENIENCE
- Quick Service
- Less Downtime
- 24/7 Online Service Portal
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EXPERTISE
- Trained and Certified Team
- Thorough Testing & Inspections
- Firmware Updates
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SAVINGS
- Competitive Part Pricing
- Reduced Future Repair Costs
- Negotiated Shipping Rates
![Man in safety glasses examining machine](/sites/default/files/styles/large/public/2024-09/our-commitment-to-excellence-short.jpg?itok=ddjaehCC)
![Man in front of cash register](/sites/default/files/styles/large/public/2024-09/different-way-of-doing-service-short_0.jpg?itok=a4WAu6AH)
Discover more about CPI Service
![Diagram illustrating our Customer First model](/sites/default/files/styles/large/public/2024-05/our-model-diagram-on-white.png?itok=nxuuuCUx)
Our Customer-First Service Model is built around three parts
- Our Experts: Our team of over 400 technicians undergoes extensive training to ensure your business receives the best possible service outcomes.
- Our Resources: Our strategically positioned network of depots, field teams and manufacturing resources cover all your needs, on any scale.
- Our Solutions: We provide reliable and rapid service that gets your business back up and running.
![Diagram illustrating our Customer First model](/sites/default/files/styles/large/public/2024-05/our-model-diagram-on-white.png?itok=nxuuuCUx)
Our Customer-First Service Model is built around three parts
- Our Experts: Our team of over 400 technicians undergoes extensive training to ensure your business receives the best possible service outcomes.
- Our Resources: Our strategically positioned network of depots, field teams and manufacturing resources cover all your needs, on any scale.
- Our Solutions: We provide reliable and rapid service that gets your business back up and running.