Self-Serve Overview

24/7 ACCESS TO OUR SELF-SERVE CUSTOMER PORTAL

SEAMLESSLY MANAGE YOUR SERVICING NEEDS ANYTIME

 

Servicing needs can arise at any time, which is why we offer access to our CPI Service Portal for you to oversee your servicing around the clock.

Working as an extension of our 50+ person customer service support team, this 24/7 portal lets you create and track service requests, review your service history and create customer service reports - all included at no charge.

 

Service Portal Login

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REQUIRE IMMEDIATE SERVICE? 

Call 877-319-1159 or email dispatchsupport@cranepi.com​

Discover more about CPI Service

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Request New Service Contract Consultation

Or call us today

877-319-1159

 

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Diagram illustrating our Customer First model

 

Our Customer-First Service Model is built around three parts

  • Our Experts: Our team of over 400 technicians undergoes extensive training to ensure your business receives the best possible service outcomes.
  • Our Resources: Our strategically positioned network of depots, field teams and manufacturing resources cover all your needs, on any scale. 
  • Our Solutions: We provide reliable and rapid service that gets your business back up and running. 


 

Explore our model

 

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Our performance stats

Trained Technicians400+
Machines Serviced3M
Field Service Calls Closed205K+
Training Course Classes118
Training Hours Completed20K+
Customer Satisfaction Score98%