Stocking Parts for Better Outcomes: Case Study
How Repositioning Parts Inventory Increased First-Time Fix and Reduced Downtime for a National Cash Handling Provider. A national provider of cash handling equipment—smart safes and related systems used by retailers and financial institutions—was facing a common problem. Their service model was strong and they had a great reputation for both excellent equipment and service. But in many regions, their first-time fix rate (FTF) wasn’t good enough and their…
